Our Expertise Solutions
Frequently Asked Questions
What kind of customers and properties do you work with?
Our services are suitable for landlords/agencies, renting out their property, tenants, home-owners as well as commercial buildings.
What is needed to book an appointment?
You need to provide us with information on your postcode area, the type of pest and time that the infestation has existed, whether or not you’ve tried to treat the problem by yourself, where exactly in the property has the infestation been spotted. We would also like to know in advance how parking is arranged, what payment option you would choose and your credit or debit card details (if card payment is chosen).
How many technicians do you send on an address?
Usually only one pest controller is sent to a property. But depending on the personalized service plan and the size of the infestation – a team of two exterminators can be sent.
Do the technicians you send have any sort of identification?
Yes, along with wearing uniforms. They have a badge issued from BASIS giving them right to operate as pest controllers. In case of any suspicions, you are always free to contact the main office to confirm.
How long does a visit take?
Should I be concerned if my neighbour had a pest infestation?
It’s a good idea to have your home inspected. However, it depends on the type of pest.
Is there a do-it-yourself solution?
Not really. Most of the insecticides and pesticides used in pest control are not available to the general public.
Do you offer long term services?
Yes, we offer regular pest management for commercial clients.
Do you provide pest treatments on weekends?
Yes, we do! You can book our services on weekend or official holiday, as well.
How to change the time of my pest treatment appointment?
Simple, just call our office and our agents will help you with that.